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Help:FAQ

Help:FAQ

How can I pay for my order?

You can choose from several methods of payment:

Credit/Debit Card

Visa, Visa Electron, MasterCard and American Express.

You will be redirected to a secure page to make your payment.

PAYPAL AND PAY PAL PAYMENT EXPRESS

TO BUY with PayPal, select this method of payment and clic'buy'.Then you will be redirected to the PayPal page to proceed to the payment.

TRANSFER

There will be a transfer bank transfer from your bank account number that will appear on the order form.

Is it safe to buy on the web?

In the courtyards GOURMET we guarantee absolutely all the purchases you make via the internet, as we use payment systems totally reliable payment gateways of financial entities.

How much does shipping cost?

In Mainland Spain, the cost of shipping will be free for orders over 60 euros.

The cost of shipping will vary depending on where you need to be delivered. Once you simply dial the delivery address on the order, the price of the shipment will automatically appear.

What is the delivery term?

The delivery of a product "available" at the time of purchase is 2 to 4 days.
Do prices include VAT?
Yes, all prices shown in the courtyards Gourmet include VAT.

What are the warranties offered on the quality of the products?

This is definitely one of our best signs of identity. We offer the best quality.

The products that we distribute come with their corresponding certificates.

Is it necessary to register to place an order?

No, you can place an order without the need to register, only making the minimum data to be able to formalise the request and delivery.

Can I get information and advice on which product to buy?

Of course you do. Our expert staff will be happy to inform you about all the products we distribute.

Just contact us and we will be at your disposal.

Can I receive offers and news in my email address?

If. We will send to your email new offers or discounts of the most outstanding products or those that are interested.

I have a Promotional Code How do I use it in an online purchase?

In the next purchase you make, in the order sheet to be prompted for a promotional code that you have. In this case you only need to enter it and the promotion will be applied automatically to the new order.

Can I change or cancel my order?

The shipment of your order is immediate. As soon as you make the purchase order is prepared, so that the margin of correction is small. You can modify or cancel only the same day. In the event that already sent what you can do is to return it if you are not satisfied.

Can I change my data once I have carried out and paid for the order?

The order will be delivered to the address indicated in the Purchase. Given the quick management of the same, will only be possible to modify data and the delivery address during the same day.

In case that the order will be handed over in another direction this time has elapsed, you must notify the transportation agency when you get in contact with you to deliver the package.

What is the return policy?

It has 14 days to return the product, this period shall be calculated from the date of receipt by the customer of the goods purchased.

To make the callback, the article must be in perfect condition and with the original packaging.

Other Questions:

For any other type of questions do not hesitate to contact the Customer Service Department of the Patios Gourmet