The customer will have a period of fourteen (14) calendar days to resolve the purchase, provided that the nature of the asset acquired permits.
This period shall be calculated from the date of receipt by the customer of the goods purchased.
If this is the case you will have to perform the return, for which only has to call the 910286961 and send us the product.
This must be unused and in its original packaging and seal intact.
Once received and after verification of the goods, it shall refund the amount on your card, if they made the purchase or by bank transfer to the account number that you tell us, if the purchase is made cash.
In both cases, the shipping costs shall be borne by the customer. [ Info]
A.V. Ortega López C.B. informs users that the data provided in the contact forms are incorporated to a file for which it is responsible, and which is intended customer management, accounting, fiscal and administrative management, the maintenance of the contractual relationship and the supply of other products and services, as well as to enable a custom navigation.
You can exercise your rights of access, cancellation, rectification and opposition leading letter with a copy of your ID card to the address listed here.[ Info]
You can use any type of credit card VISA or Master Card.
Our Payment Gateway is Secured payment system called ESC (Secure Electronic Commerce).
The data on your credit card are not recorded in any database but go directly to the POS (Point of Sale Terminal Bank).
All the information you transmit to us travels encrypted through the network.
To pay with your VISA card or Mastercard will be requested provided the following data:
Validation code (which coincides with the 3 latest figures of the number printed in italics on the back of your VISA card or Mastercard) [ Info]
You can also pay with your card through Pay-Pal
When you select bank transfer as a means of payment you will receive, together with the confirmation of your order, an e-mail stating the number of account in which carry out the transfer in the name of A.V. Ortega López Salon
It is very important to indicate, in case the order number, as well as your name and surname, and make the transfer within 3 days from the date of confirmation of the order in order to validate it.
If you want, you can send us the proof of the transfer by e-mail Info@lospatiosgourmet.com
In any case, the order shall be deemed effective until our Administration Department does not have bank confirmation of the transfer. [ Info]
You can pay for your products through Paypal. [ Info]
The shipping costs shall be borne by the customer who is specified at the time of placing the order.
If your order is greater than 60€ of purchase (Spain Peninsula), the cost of shipping will be FREE.
The delivery of the orders is performed by courier.
The delivery of a product "available" at the time of purchase is 2 to 4 days. A.V.Ortega López C.B. is obliged to run the delivery of the product within a maximum period of 30 days from the day following that on which the customer would have accepted the conditions and made the payment.
In no case will ship to post office boxes.
at any time, and only with access to your user account, you will be able to know the status of your order, from the Patios Gourmet to his home.[ Info]